1. Voluntary Contributions: Donations made via this website are entirely voluntary and non-refundable. Donors confirm they are contributing willingly to support religious and charitable activities.

2. Use of Funds: All funds received will be used at the discretion of the Trust/Temple for religious rituals, infrastructure, community services, or other legal charitable purposes.

3. Non-Commercial: Donors will not receive any commercial goods or services in return for donations.

4. Acknowledgment: Receipts may be issued electronically if donor contact details are provided.

5. Changes: Divya Mandir reserves the right to update or amend these terms without prior notice.

1. Information Collection: We collect personal data such as your name, email, and donation amount only for processing your donation and issuing receipts.

2. Data Security: All information you provide is encrypted and securely stored. We do not store card or payment details.

3. No Sharing: Your data will never be sold or shared with third parties, except payment processors or legal authorities if required.

4. Cookies: Our website may use cookies to personalize experience and track analytics.

5. Contact: For privacy concerns, write to us at billing.hbchrcm@tmc.gov.in.

1. General Policy: All donations are final and non-refundable. Please double-check details before confirming payment.

2. Exceptions: Refunds may be considered only in case of technical issues (e.g., duplicate transaction or incorrect amount charged).

3. Request Procedure: Email billing.hbchrcm@tmc.gov.in within 7 days of the transaction, including the payment receipt and reason for refund.

4. Processing Time: Approved refunds will be credited to the original payment method within 7–10 working days.

5. Right to Refuse: Divya Mandir reserves the right to deny refund requests that do not meet this policy.